​We hereby inform you that we process your personal data provided to us in connection with the use of our services.

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I Personal Data Administrator

The administrator of personal data is Creative Content Studios Sp. z o.o. based in Warsaw (02-972), Oś. Królewska 18B/77, NIP 9512589779, REGON: 527808004 (hereinafter referred to as the "Owner").

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II Scope of Processed Data

We process your personal data provided to us in connection with the use of our services. These data may include, in particular, the following information:

• Name and surname

• Email address

• Phone number

• Company

• Address of the permanent place of business

• NIP number

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III Purposes and Legal Bases of Processing

The data are processed for the following purposes and based on the following legal grounds:

• Service reservation, to perform the sales contract (Art. 6(1)(b) GDPR)

• Use of the contact form by the user. Personal data are processed based on Art. 6(1)(f) GDPR as the Administrator's legitimate interest.

• Sending commercial information electronically. Personal data are processed upon separate consent, based on Art. 6(1)(a) GDPR

• Issuing an invoice, including the invoice in accounting documentation, and fulfilling other accounting and bookkeeping obligations imposed by law (Art. 6(1)(c) GDPR)

• Establishing, pursuing, or defending claims related to the contract, which is our legitimate interest (Art. 6(1)(f) GDPR)

• Identifying returning customers, recreating the course of cooperation, exchanged correspondence, prepared documents, etc., which is our legitimate interest (Art. 6(1)(f) GDPR).

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IV Data Recipients

The following entities may be involved in the processing of personal data:

1. Hosting provider – for storing personal data on the server, including the email server

2. Google – for using services within the Google Workspace package, which involves the processing of personal data

3. Invoicing system provider – for using invoicing software where personal data are processed for issuing invoices

4. Accounting office – for accounting, which involves processing personal data contained in accounting documents

5. IT service – for providing IT support, which may involve access to personal data processed within IT resources

6. Subcontractors – for providing services that involve access to personal data.

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All the above entities participate in the personal data processing process based on data processing agreements. All these entities ensure an appropriate level of personal data protection.

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Your personal data may be transferred to Tax Offices as part of fulfilling obligations related to public-law settlements. Your personal data may also be transferred to other authorities entitled under the law if necessary to fulfill obligations imposed by law or to assert our rights.

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If it becomes necessary to seek professional legal assistance, your personal data may be transferred to law firms providing legal assistance to us, to the extent necessary to assert our rights or defend against claims.

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V Data Transfer to Third Countries

In connection with the use of Google services, data are transferred to third countries due to their storage on servers located outside the European Economic Area. Google ensures an appropriate level of personal data protection through compliance mechanisms such as certification programs or standard contractual clauses.

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VI Data Retention Period

Your personal data will be stored for the duration of our business activity unless you object to the processing of personal data, which will result in the deletion of these data. The objection will be effective after the expiration of the limitation period of claims under the contract. Until then, your personal data will be necessary for establishing, pursuing, or defending claims. Please also remember that data contained in accounting documentation must be stored for the period resulting from legal regulations.

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VII Rights Related to Processing

In connection with the processing of personal data, you have the following rights:

• The right to access your data and receive a copy of it

• The right to rectify (correct) your data

• The right to delete data (if you believe that there is no basis for us to process your data, you can request us to delete it)

• The right to restrict data processing (you can request us to limit data processing only to storage or to perform agreed actions if you believe we have incorrect data or process it unjustifiably)

• The right to object to data processing (you have the right to object to data processing based on a legitimate interest; you should indicate your particular situation that you believe justifies the cessation of processing covered by the objection; we will stop processing your data for these purposes unless we demonstrate that the grounds for processing your data are overriding your rights or that your data are necessary for establishing, pursuing, or defending claims)

• The right to data portability (you have the right to receive from us in a structured, commonly used, machine-readable format personal data that you provided to us based on a contract or your consent; you can also instruct us to send this data directly to another entity)

• The right to lodge a complaint with a supervisory authority (if you find that we process data unlawfully, you can file a complaint with the President of the Personal Data Protection Office or another competent supervisory authority).

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To exercise your rights, please direct your request to fhello@f31studio.pl. Please remember that before fulfilling your rights, we will need to properly identify you.

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VIII Information on the Requirement/Voluntariness of Providing Data

Providing your data is a condition for using our services.

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IX Information on Cookies

1. Our website uses cookies.

2. We have installed a plugin on the website that allows you to manage the scope of personal data processing through cookies. This plugin complies with the latest Content Mode v2 requirements, ensuring a high level of personalization and privacy protection. The plugin's author is a certified Google partner, confirming the use of best practices and standards in user data and cookie management. Thanks to this functionality, you can easily and intuitively adjust data processing settings to your preferences.

3. Cookies are small text files stored on users' devices while browsing the website. They are used to facilitate the use of our site, improve the quality of services, and enable the analysis of user traffic and behavior.

4. Cookies can be permanent or temporary. Permanent cookies are stored on the user's device for a specified time or until they are deleted by the user. Temporary cookies are deleted after closing the browser.

5. We use our own cookies and third-party cookies. Our own cookies are used to ensure the proper functioning of the website, personalize content, save user preferences, and analyze statistics. Third-party cookies are used by external analytical, advertising, and social media integration tools.

6. Users have the right to control and limit the use of cookies on our site. Most web browsers allow managing cookies, including blocking, limiting, or deleting them. Detailed information on managing cookies can be found in the browser settings.

7. Please note that disabling or limiting cookies may affect the functionality of the site and the quality of services provided.

8. We use different types of cookies on our site to better meet user needs and ensure optimal site usage.

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X Why Do We Use Cookies?

1. Comfort of using the site: cookies can significantly affect the comfort of using the website.

2. Content personalization: cookies allow for the customization of displayed content to the user's preferences and interests, making the site more attractive and useful.

3. Remembering settings: Thanks to cookies, the site can remember user-selected settings such as language, layout, or color scheme, allowing for faster and more convenient use of the service.

4. Login: cookies allow storing information about the logged-in user, making it easy to switch between different sections of the site without having to log in again.

5. Maintaining session: cookies can track user activity on different subpages, making it easy to return to recently visited sections or continue unfinished actions such as filling out forms.

6. Performance optimization: cookies can be used to analyze user traffic and behavior on the site, helping to optimize its performance and deliver high-quality content.

7. Advertisements: cookies allow displaying personalized ads tailored to the user's interests and needs. This makes ads less intrusive and more relevant.

8. Integration with social media: cookies enable integration with social media services such as Facebook, Twitter, or Instagram, making it easy to share content and use additional features such as commenting or liking.

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XI Functions of Technical Cookies

1. Maintaining the user's session: technical cookies allow maintaining the user's session while navigating the site, making it possible to move between different sections without having to log in again or re-enter the same information.

2. Remembering user preferences: thanks to technical cookies, the site can store information about user preferences, such as the selected language, font size, color settings, or other personalization elements.

3. Form support: technical cookies support the functioning of forms on the site, such as login, registration, or contact forms, ensuring the proper processing of data entered by users.

4. Site performance optimization: using technical cookies allows monitoring the site's performance and the loading speed of individual elements, optimizing and improving the quality of services provided.

5. Security: technical cookies help ensure the security of the site and its users, for example, by verifying user identity, detecting hacking attempts, or protecting against CSRF (Cross-Site Request Forgery) attacks.

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XII Functions of Analytical Cookies

1. Measuring site traffic: analytical cookies allow monitoring the number of visits, unique users, and page views, providing an overall picture of the site's popularity and performance.

2. Analyzing user behavior: thanks to analytical cookies, information can be collected about how users navigate the site, such as time spent on individual subpages, navigation paths, and exit points.

3. Conversion optimization: analytical cookies help identify site elements that affect the effectiveness of achieving business goals, such as registration, order placement, or filling out a contact form.

4. User segmentation: analytical cookies allow dividing users into groups based on various criteria, such as geographic location, devices used, or behavior on the site. This allows for the personalization of content and adaptation to specific audience segments.

5. Analyzing the effectiveness of marketing campaigns: analytical cookies help evaluate the effectiveness of marketing activities, such as advertising campaigns, newsletters, or social media actions. Thanks to these analyses, it is possible to better plan and optimize marketing strategies.

6. Detecting technical problems: analytical cookies help identify technical problems that users may encounter while using the site, such as loading errors, broken links, or performance issues. This allows for quick problem resolution and improves user experience.

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XIV How Can You Manage Cookies?

1. Browser settings: Most browsers allow users to manage cookie settings. Users can block, limit, or delete cookies using their browser settings. This gives them control over the use of cookies on their devices. Detailed information on managing cookies in different browsers can be found in the browser settings or on the manufacturer's website.

2. Use of cookie management plugins: There are many available plugins and extensions for browsers that allow easy management of cookies, such as deleting unwanted cookies or setting rules for their use. This gives users additional control over their privacy.

3. Private browsing: Browsers offer a "private browsing" mode that allows using the site without saving cookies and other data on the user's device. This helps maintain privacy and control over the use of cookies.

4. Consent settings on the site: Some websites provide tools to manage consent for using cookies. These tools allow users to choose the types of cookies they want to allow or block. This is a convenient way to manage cookie settings directly on the site.

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XV Third-Party Cookies

We use various tools from external providers on our site that may place cookies on users' devices, including:

• Analytical tools: We use tools such as Google Analytics to analyze site traffic and user behavior. These tools may place cookies on users' devices to collect information about site usage and generate statistical reports.

• Advertising tools: We use advertising tools that allow displaying personalized ads to users. These tools may place cookies on users' devices to track user behavior and display relevant ads. Examples include Google Ads and Facebook Ads.

• Social media tools: We use integration with social media platforms such as Facebook, Twitter, or Instagram, allowing users to share content or interact with the site. These platforms may place cookies on users' devices to track user activity and provide additional features.

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Users can manage cookie settings for these tools using their browser settings or directly on the providers' websites.

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XV Information about Profiling and the Effect of Profiling Personal Data

The website does not use profiling.

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Contact

For any inquiries or concerns regarding personal data processing, please contact us at hello@f31studio.pl